The Ultimate Guide on KRA PIN Registration Using iTaxDealpoa

The Ultimate Guide on KRA PIN Registration Using iTax System

The Ultimate Guide on KRA PIN Registration Using iTax System

KRA PIN is very essential document to all Kenyans whom are looking for employment, applying for HELB loan, opening bank account for business and many others.

That’s why we have introduced a simple way to empower you to register your own KRA PIN. All you have to do is simply follow the instruction on the link below;

Photo Courtesy of KRA iTax


  • By JAMES TALLAM 08 Nov 2017

    hae, I applied for KRA PIN but the person who did it applied for VAT Instead. pliz help

    • By Dealpoa 15 Dec 2017

      Please note that we are not KRA. The only way to reverse that option is to write an email (, or a letter to KRA and deliver it to KRA offices at 14th Floor, Times Tower, Nairobi. The letter should request for VAT option to be removed and give reasons.


    when activating the itax online account my date of birth is not marching with your, please can you send me the details ID no 28483049 to this email I need it as soon as possible

  • By Sahara 28 Apr 2017

    details entered for national id and date of birth are not consistent with records pulled from national registration bereau database.

    Plz help. Thanks

  • By David 13 Feb 2017

    Hi, i got my id card 2weeks ago but as i try to open an itax account they say id number not found…. how long does it take you to validate and upload an id number into your databases

  • By Imran 30 Jan 2017

    I misplaced my PIN NUMBER advice how to attain one using Passport

  • By Imran 30 Jan 2017

    I replaced my pin number how can I get it using Passport number?

  • By Augustine Othim 27 Oct 2016

    How to register one for KRA pin with the ID which lacks date and month of birth?.

    • By Enock Kiprono 01 Nov 2016

      You will need to perform data loading at KRA offices or iTax centers near you. Once the data loading has been done, you can then apply for your KRA PIN on iTax platform.

  • By DESMOND OTIENO 28 Jun 2016

    My date of birth is not matching the one in the itax system how can I know the date in the system?

  • By june 27 Oct 2015

    hey is it possoble for me to apply for a kra pin using my kenyan passport?

  • By Steve 27 Oct 2015

    Date of my old KRA pin are not matching with you data base in itax. I only used the year of birth on registration.

  • By Steve 27 Oct 2015

    Date of birth on my old KRA pin are not matching with you data base in itax.I only used the year of birth

  • By DAISY ATIENO OPENDS 24 Sep 2015

    i cannot be bale to get a print out of my KRA CERT,coz i forgot my email adress…

  • By Najda Begum Khan 28 Aug 2015

    I have to hire a consultant who is a national of Uganda. He has no passport only his ID, how else can i register him for a PIN number so that relevant deductions can be made from his remuneration?

  • By said mwaega 25 Aug 2015

    could you please assist me change my email address since i misspelled by adding an i my correct email is and not when updating my K.R.A PIN FOR I TAX and now i can get the KRA PASSWORD TO help create the i tax password

    • By Dealpoa 25 Aug 2015

      For any email address changes request, you will need to go to KRA offices or iTax centers near you with your ID to proof you are the owner of that KRA PIN account and you will be able to get assistance on the changes.

  • By harity muthoni muthike 30 Jun 2015

    plz am trying to retrieve my kra pin no and password and i can,t remember……..please help me remember is urgent please. my national id no ni 32940749


    i work in a registered SACCO under cooperative society.e would like to be guided on how to get the organization pin.Thank you. 0713183931

  • By Nancy Kiongo 29 Jun 2015

    I used the wrong email address when registering now an unable to get the password to complete the transaction. How can you assist me?

  • By Nancy Kiongo 29 Jun 2015

    I gave a wrong email address when registering. How can I amend the email address

  • By Josephat Mwai kinyua 23 Jun 2015

    Details of my national ID and date of birth are not matching with you data base in itax.

  • By Malaki Odongo 17 Jun 2015

    Hallow.Kindly help me sort out an issue with date of birth would you remind me of date and month in your system, I cannot complete form without those particulars.Password also is a challenge.

  • By Lucy 23 May 2015

    Pls let me know how i can print kra pin certificate since i have pin number and its the old pin number when we were during application that time there was email. Pls help because i am stack.

  • By kisilu 18 May 2015

    My ID has only the year of birth bt lacks dates and month. How do i apply for KRA PIN, pliz help

  • By Martin Mutunga 15 May 2015

    I’m unable to proceed past the remarks section of registration because of this error “the entered date of birth is not consistent with records pulled from National Registration Bureau database National Registry”.

  • By wanjiru 02 Mar 2015

    I was applying for a KRA PIN however, they keep saying my ID has a PIN linked with it. I have never gotten a PIN and I don’t even have a job or anything. I am confused. I am importing a car and I was told I need a PIN

  • By Charles Kyalo 16 Feb 2015

    I kindly ask for heilp. please i have applied for my KRA PIN two days ago, but my problem is that an error occured during downloading so i ave a pin number but the certificate never appeared. PLEASE HELP!

  • By TYRAS MUNIU NJOROGE 24 Jan 2015

    I’m having problems to regestar it’s my first tyme pliz help me to get a I.d 26062011

  • By TYRAS MUNIU NJOROGE 24 Jan 2015

    I’m getting trable to regesta it’s my first tyme pliz help me. My I.d no-26062011(my

  • By TYRAS MUNIU NJOROGE 24 Jan 2015

    I’m getting trable to regestaring it’s my first tyme pliz help me

  • By John 20 Jan 2015

    i can not calculate error message on date format and i have used the correct format even the UK date setting in my machine

  • By Esther Ndichu 03 Dec 2014

    How can one apply for a new pin if he does not remember their date of birth yet the ID shows only the year?

  • By evans 10 Sep 2014

    hi guys I try to login so as to print my certificate but instead the password doubles up when i click on the login button

  • By anthony 21 Aug 2014

    Can one recover his/her kra pin if he/she happens to forget it and can not get it from the email address which one registered with through a mere i.d card card number online?

  • By Shirley Shisiali 10 Jun 2014

    What is your date format when filling tax return? I keep getting the error message “please match the requested format”.

  • By bonface sadia 21 Mar 2014

    Hey, Iam trying to obtain a pin for an NGO, i fed the Company Certificate of Registration and the Date Business Commenced but when I try to validate, it does not go through, Assist please

  • By maurine 03 Mar 2014

    am trying to register a friend to get kra pin but cannot find the tab for registration of new users, assist me please

    • By Dealpoa 03 Mar 2014

      KRA has disabled the ITMS system that is used for registering PIN as they are migrating all users to the new iTax system. Here is the link to the new iTax Services

  • By Amos 04 Jan 2014

    How long does your lite package take for a submitted pin request to be processed?

    • By Dealpoa 14 Jan 2014

      We process lite package only on Friday on a first come first serve basis

  • By Wiliam 11 Dec 2013

    NO. But don’t mind it since I have already gone for premium package from dealpoa.

  • By Wilhyem 10 Dec 2013

    I need to open a bank account this week at cbagroup.
    KRA pin certificate is one of the the requirements. Please help me
    obtain it online because I attempted to do so but failed. I’m
    encountering an error that begins “The data you have entered may be different from the information already…….”
    I’m aged 26 years and never paid tax before.
    Here is my personal information:
    ID number: 29238266
    Date of birth of applicant: 12/12/1987
    District of birth of applicant: Kakamega
    Year of birth of applicant: 1987

    • By Dealpoa 11 Dec 2013

      Hello William, thanks for your inquiry. Have you apply for KRA PIN Individual with Dealpoa before?

  • By benson wambua mutisya 23 Oct 2013

    I am trying to follow the steps on how to print my pin but the process is not going through. Is there any assistance or direction you can give me?

    • By Dealpoa 26 Oct 2013

      Are you trying to apply for new KRA PIN number or you want to print one?

  • By SAMSON O. RATEMO 16 Oct 2013

    I have severally tried to apply for my new PIN online but the response has been that the data I key in is not consistent with the data at KRA. what does this mean and what do I do since I need to urgently apply for HELB Loan?
    My details include: ID. No. 30911294
    DATE of Birth: 29/12/1993
    DISTRICT of Birth: Kisii Central

    • By Dealpoa 26 Oct 2013

      You will need to carry out something called Data Loading at KRA. That will solve the issue. Where are you located now so we can give you directions to the nearest KRA office?

  • By salim bindo 07 Oct 2013

    i cant see the registration form for kra pin,how can i apply?

  • By Hatibu Saidi Ali 01 Oct 2013

    i lost my pin and i dont remember it my ID no 12763319 date of birth 22/5/1973 please assist to get another one

    • By Dealpoa 26 Oct 2013

      hello Saidi, Did you apply online for your KRA PIN or you have the old version which is printed on paper?

  • By NANCY BUISSERETH 13 Sep 2013

    please help me to get my pin, can i apply my pin with my passport.please let me know, i need a help

  • By NANCY BUISSERETH 09 Sep 2013

    please help me, am in U.S.A, and i dont have an id, can i apply with my passport, i really need it agently.

    thankx for your help.

    • By Dealpoa 27 Sep 2013

      Hello Nancy, Are you a Kenyan citizen? This will help us to see if passport details are on KRA system!

    • By Dealpoa 26 Oct 2013

      If you are non resident, you will require to have something called an Alien ID from Department of Immigration before you apply for KRA PIN

  • By queen m 24 Aug 2013

    Sorry, the service requested is not available at this moment. Please try later.

    • By Dealpoa 27 Sep 2013

      Most likely KRA system at that moment had some technical issues, currently it is working well as we help process KRA PIN for our customers at Dealpoa.

  • By douglas atandi moruri 19 Aug 2013

    itried to reg pin online without succes” what will be the case coz even cyber attandance tried without any anysucces kindly what would i do?

    • By Dealpoa 27 Sep 2013

      Hello Douglas, what error were you receiving when attempting to register your KRA PIN

  • By Jumwa Mwambire Mbitha 24 Jul 2013

    I opened a kra pin last year in a cyber when it was urgently needed but unfortunately whenever i try to log in the reply is check whether the capslock is on. I also have my friend who has been trying to register for a kra pin in a cyber and whenever she tries to so she is being told that the data she entered is incorrect and yet its correct. So please help.

    • By Dealpoa 29 Jul 2013

      In regards to your first issue, where you given password by the cyber? If not, kindly click here to reset your password using your KRA PIN Number & email address that was used to register your KRA PIN in the first place. Make sure your CAPS Lock is off when entering password.

      In regards to your second issue, you will need to ask your friend to go to KRA offices at Data Loading section/department with her ID number and they will correct the issue by updating the system with correct details. It should only take less than 5 mins. If she is in Nairobi, tell her to go on ground floor, KRA Times Tower. Hope that helps!

      Here is to your success in sorting out the issues! Good day

    • By Dealpoa 26 Oct 2013

      Hello Jumwa, you will need to reset your password and try again. Do you have your KRA PIN & email address that was used to register the KRA PIN online?


    Confirmation of Kenya Revenue Authority PIN if it EXIST


    Kenya Revenue Authority

  • By asker angelyne 06 Jun 2013

    please kindly submit KRA pin number it is urgently needed today

  • By Nipher 24 May 2013

    Please I need my PIN its overdue now coz it has taken 20days instead of 10?????

    • By Dealpoa 20 Jul 2013

      We are sorry to hear that. We usually get so much requests per day that sometimes we are not able to process all the requests on time. On behalf of Dealpoa Team, I would like to apologize for the inconvenience caused. Are you still in need of your KRA PIN or you have been able to have it registered elsewhere? We will be happy to assist you.

  • By Jane Veronicah 24 May 2013

    Have waited for my PIN it’s now three weeks and no respond??????

    • By Dealpoa 20 Jul 2013

      Did you apply for Dealpoa Lite Package (Every Fridays – Free) or Dealpoa Premium Package (Instant – Ksh. 100)?

  • By Jane Veronicah 24 May 2013

    What happened have applied for the PIN and it’s now 3 weeks and you have not communicated, what is not happening?

    • By Dealpoa 26 Oct 2013

      Sorry to hear that. We are getting so many request from Kenyans for this service and hence we have a queue system that applies for first come first serve. Were you assisted eventually! If not, kindly provide us with your ID number so we can look into your application

  • By Nipher 24 May 2013

    What happened have applied for the PIN and it’s now 3 weeks and you have not communicated, what is not happening?

    • By Dealpoa 26 Oct 2013

      Were you assisted! If not, kindly provide us with your ID number so we can look into your application.

  • By DEBRAH 23 May 2013


    • By Dealpoa 20 Jul 2013

      Hello Debrah, do you know your KRA PIN Number? That will help a lot in tracing your KRA PIN.

  • By shivelenje moses 21 May 2013

    i would like to apply for kra pin

  • By gloria obago 16 Apr 2013

    i have tried to submit my pin application but cant get thro

  • By GEOFFREY 04 Jan 2013

    i applied for my pin on 18 dec and have not received any feedback.whats up

    • By Dealpoa 10 Feb 2013

      We have checked your application and it seems it has been already registered!

  • By diane kahonzi 18 Nov 2012

    hi my pal wants 2 gt a copy of kra cert cz its an anatha town n he nids it by tomorow kindly help

    • By Dealpoa 18 Nov 2012

      Hi Diane, did your pal already have KRA PIN? Where did he or she register from?


    i want to register

  • By brian ochieng 02 Nov 2012

    please may you help me to get my kra pin,needed urgently.Thanks

    • By Dealpoa 02 Nov 2012

      Hi Brian, have you applied for KRA PIN with us. If yes, when did you do it?

  • By charles omondi 28 Sep 2012

    I have been appliying for the kra registration but no responssible from your side not knowing what is on going in the process of my application please do the neccessary to all complying persons online.

    • By Dealpoa 28 Sep 2012

      Hi Charles, we have already processed your KRA PIN 42 mins ago, kindly check you email for the response our team had sent you earlier. If you can’t seem to see it on your inbox, kindly check your junk/spam mail folder just incase the response could have gone there. Thanks for making an inquiry with Dealpoa

  • By stephen osiemo 25 Sep 2012


  • By stephen osiemo 25 Sep 2012


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    […] KRA PIN for Individual […]

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    […] PAYE: applies to employees through the employer; (please note you will need KRA PIN in order to run your PAYE). According to Wikipedia, A pay-as-you-earn tax (PAYE) is a withholding […]

  • By elizabeth kiptoo 14 Jun 2012

    kra is taking too long to respond concerning my pin application yet am running out of time to apply for a helb loan

  • By james mugo 12 Apr 2012

    I have tried to access the pin number my ID NO.20752551. Please help.

  • By Kelvin Opembe Shiyuka 12 Apr 2012

    I tried accessing my KRA pin online severally but i have not succeeded. Please help.

  • By Jonh njoroge nganga 11 Apr 2012

    Online system is working very e silly

    Keep it up more n more

    • By Dealpoa Team 17 May 2012

      Hello John, Dealpoa does not run or operate KRA system. We are simply service provider for individuals, entrepreneurs and investors! We will pass your remarks to KRA Customer Care. Thanks

  • By Lukas 06 Apr 2012

    How can one get pin number for the first time?

  • By Mateso Tembo Tunje 28 Feb 2012

    Please help am facing difficulties in getting my pin no. My ID NO.23841307

    • By Dealpoa Team 17 Mar 2012

      Kindly email us the follow details in order for us to assist you; You will need to provide ID details (ID No, Fullname), Date of Birth, District of Birth, Postal Address, Phone number, Email Address. Email them to



  • By oscar 14 Feb 2012

    how do i get my certificate after getting my pin

  • By kebenei 07 Feb 2012

    Kindly advice on your site. I have tried to register for a new member but all in vain . This is now a weeks time since i started. kindly let your database

    Administrators attend the same problem

    • By Dealpoa 28 Sep 2012

      Kebenei, are you talking about Dealpoa website or KRA Online system?

  • By Stanley mithamo 21 Jan 2012

    Thanks coz i was able to get my KRA pin through online with less than 48hrs.

  • By karambu evangeline 20 Jan 2012

    am facing a lot of difficulties as i try to access my KRA pin. please assist since i need this pin urgently.ID NO IS 2552527

  • By paul kamau mungai 10 Jan 2012

    have applied for a kra pin yet tha pin has not been sent to me till now,please help

    • By Dealpoa 28 Sep 2012

      Did you apply with Dealpoa? If yes, kindly provide the order number that you were issued so we could follow it up easily.

    • By Dealpoa 28 Sep 2012

      Did you apply directly on KRA online system or you went through Dealpoa inquiry

  • By CLEOPHAS BETT 04 Jan 2012

    I’m really troubled by the way its hard to get a pin no. please provide me with the procedure guys.

  • By glory gacheri 04 Jan 2012

    i tried to register pin but my identity card in not in kra data id no 29078248

    • By Dealpoa 28 Sep 2012

      You will need to go to KRA Times Towers to get further assistance so they can check if your details are in their Database which is linked to Ministry of Immigration.

  • By EMILLY WERE 21 Dec 2011

    i have tried to apply for kra pin online but i was unable to access it since the data i have is inconsistent to that of kra. please help

    • By Dealpoa 28 Sep 2012

      Dealpoa can’t really help out much on this issue only KRA Times Tower can assist with this issue

  • By ISSACK 16 Dec 2011

    i lost my pin but i have the pin number,how can i process aduplicate????

    • By Dealpoa 28 Sep 2012

      You will need to re-register as existing taxpayer and you will be able to receive your KRA PIN

  • By victor 05 Dec 2011

    how do i pay you

  • By George Nyangau 24 Nov 2011

    Just applied pin forPatricia nduku waita Id no.11603455 but havent received password or anything in my email address 30 min now, deeply

  • By Joel 22 Nov 2011

    This cost is high, can you do something on this.

  • By Prestone 05 Nov 2011

    Hi, i’m also experiencing the same problem as Kipkemboi above, and i would like to ask when will the KRA systems be ok?

  • By stanley kavale 02 Nov 2011

    i applied for my pin long ago when the KRA systems were still manual. recently, i went to a cyber to print a copy of that pin but was shocked to find that my old pin no is not in your online systems! despite the fact that ive been using it for the last ten years!. As a result, the cyber attendant issued me with a new online pin. what does this mean? that ive got two pins or is this a mistake? pls answer urgently needed.

  • By Millicent wanja kiruki 25 Oct 2011

    how do l trace my pin number

  • By Peter O. Limbe 21 Sep 2011

    Please,I lost my PIN Copy .Is it possible to print the copy through KRA website which is always down?Please reply ASAP to enable me accomplish some issues.

  • By p. musinai 17 Jun 2011

    why have you disabled your internet services, i cannot remmit my returns on line. Please can you improve on it.

    • By Dealpoa Team 17 Jun 2011

      Hi Musinai, Dealpoa is not in control of KRA internet services. is an online business that provides business registration services to Entrepreneurs. KRA has been experiencing some problems with their system and we’ve also been affected as a business.

  • By Nicholus Chege Gachanja 10 Jun 2011

    HI,My question is if it its possible for one to get a copy of a pin that got lost .please reply to me as soon as possible because someone needs it urgently.Thank you in advance.


    I tried to apply for KRA pin online but i was unable to access it please help me to get it soon.

  • By john lowoyakaru aleper 23 May 2011

    av tried to get accessed to the kra online application but to no avail please help

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